About Us
Forum Desain Publik is a collective initiative bringing together designers, researchers, and writers who share a common goal: advancing public service delivery through better design practice.
We're building a platform where practitioners can document real projects, share knowledge, and learn from each other's experiences solving some of the most complex challenges in public service—problems that are systemic, multi-stakeholder, and impact millions of lives.
Why Collective Practice Matters
Public service design isn't a solo endeavor. The problems are too complex, the stakeholders too diverse, and the constraints too real for any single discipline to solve alone. That's why we emphasize collective practice:
Multidisciplinary by Nature
Real public service challenges require different perspectives. Designers bring user-centered thinking. Researchers provide evidence and insights. Writers craft clear communication. Together, we create solutions that work for everyone.
Learning Through Sharing
We document not just our successes, but our processes, our challenges, and our lessons learned. Every case study, every conversation, every experiment adds to a growing body of knowledge that benefits the entire community.
Inclusive by Design
We believe good design practices should be accessible to anyone working to improve public services – whether you're in government, civil society, or simply care about creating public good. Our platform is open to all practitioners who want to contribute and learn.
Progressive in Approach
We actively explore emerging tools and methodologies – including AI and other technologies – to understand how they can responsibly advance public service delivery. We're not bound by traditional methods, but we're thoughtful about innovation.
Who This Is For
You don't need to work in government to find value here. Our community welcomes:
Practitioners working directly on public service projects
If you're hands-on with public service work, this is your space to share experiences and learn from others facing similar challenges.
Designers interested in complex, systemic challenges
Explore how design thinking applies to problems that involve multiple stakeholders, competing priorities, and real-world constraints.
Researchers documenting public service innovation
Contribute evidence-based insights and learn how research informs better service delivery across different contexts.
Writers crafting clearer communication for public audiences
Join us in making complex public service information accessible and understandable to everyone who needs it.
Anyone curious about how design creates meaningful public impact
The lessons from public service design—navigating constraints, serving diverse populations, designing for scale, measuring complex outcomes—are relevant far beyond government. They apply anywhere people are solving problems that truly matter.