Role
Process
The research team leveraged AI to accelerate insight synthesis from desk research, usability testing, and interviews. With a small team, this approach enabled more efficient work and faster delivery of insights for other functions.
⇢ Tools: NotebookLM, LLMs (ChatGPT, Claude)
NotebookLM and LLMs were used to analyze and weave together findings from desk research and direct interviews into formats and structures that are easy to consume.
⇢ Process
Desk Research
Input:
Use case:
Output:
Interviews / UT / Concept Testing
Input:
Use case:
Output:
Survey
Input:
Steps:
Output:
🪜General Process
⇢ Impact
⇢ Reflections
Do's:
Don’ts: